Service Standards

  • Rio Rancho Customer Detective Work
    One might say the most challenging part of being an automotive service technician at American Tire and Service is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex sys...
    Published on: Aug 13, 2014
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Rio Rancho, NM, who need answers about diagnostic services. They want to know what diagnostics are, wha...
    Published on: Dec 12, 2014
  • Questions to Ask Your Rio Rancho Service Advisor
    We find that a lot of Rio Rancho drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles ...
    Published on: Apr 07, 2015
  • Arrive Alive in Rio Rancho
    We've all seen drivers do crazy things while driving to or from Rio Rancho. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from a...
    Published on: May 24, 2017
  • What You Need to Know from Your American Tire and Service Service Advisor
    Rio Rancho drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of kno...
    Published on: Jun 01, 2017
  • Speak Up: Talking with Your American Tire and Service Service Advisor
    About 80% of the vehicles on Rio Rancho roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't perfo...
    Published on: Jun 11, 2017
  • What Rio Rancho Automotive Service Consumers Should Know
    There are some things drivers should know about Rio Rancho car service and repair. First and foremost, American Tire and Service cares about you and your family's safety. And we really appreciate yo...
    Published on: Nov 15, 2017
  • How Does American Tire and Service Know What to Recommend?
    When you drop your vehicle off at American Tire and Service in Rio Rancho, they don't just poke around under your hood looking for stuff to do. American Tire and Service professionals have lists ...
    Published on: Feb 12, 2018
  • Service Center Standard and Procedures
    All NM pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not for...
    Published on: Jul 01, 2018
  • What Rio Rancho Customers like About Us at American Tire and Service
    A big part of the service we provide at American Tire and Service for our Rio Rancho customers is education. We want you to feel confident with your service decisions. And we're always open to q...
    Published on: Jan 28, 2019
  • On Board Diagnostics for Rio Rancho Motorists
    Some Rio Rancho vehicle owners wonder why American Tire and Service and other Rio Rancho auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at American Tire and S...
    Published on: Apr 17, 2022
  • Ethics of Automotive Repair in Rio Rancho
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: Jun 19, 2022